Refund policy

Every Empower coffee and merch item is made to order, so we can't accept returns for change of mind. If your order arrives damaged, defective, incorrect, or never arrives, contact us at support@empowercoffeecompany.com or through our Contact page within 30 days of delivery, and we'll send a replacement or issue a full refund. Photos of the issue help us resolve it quickly. Refunds go back to your original payment method within 5-10 business days.